Freight Claims Management Made Easy: Reduce Losses & Save Time

Minimize Freight Losses with a Smarter Claims Management Partner

Freight damage, missing shipments, and cargo loss can drain your logistics budget, disrupt operations, and eat into profits. But managing freight claims in-house is time-consuming, confusing, and often unsuccessful—especially without a freight cost management strategy in place. For over 30 years, Williams & Associates have helped shippers and supply chain leaders recover millions in freight claims, reduce their administrative burden, and get the settlements they deserve.

What Are Loss and Damage Claims?

Loss and damage claims occur when goods are damaged, destroyed, or lost during transit. Whether the cause is poor packaging, improper handling, or carrier negligence, these incidents are more than operational headaches—they’re direct hits to your bottom line. Common scenarios include:

• Crushed or moisture-damaged goods in LTL shipments

• Lost inventory during cross-docking or last-mile delivery

• Freight compromised due to weather, accidents, or theft

Without a clear freight claims process, many companies absorb these losses unnecessarily or spend valuable time fighting for reimbursement—often unsuccessfully.

Why Freight Claims Are a Challenge for Most Businesses

Freight claims require strict documentation, timely communication, and knowledge of both carrier liability rules and NMFC regulations. Many logistics teams struggle with:

• Unclear claims procedures

• Missed filing deadlines

• Incomplete or incorrect documentation

• Delayed or denied settlements due to lack of experience

Worse yet, most shipping departments are focused on moving freight—not chasing down reimbursements. That’s why outsourcing freight claim recovery is a smart move for growing businesses.

How Williams & Associates Help Save Money and Time

At Williams & Associates, we manage the entire loss and damage claims process from start to finish—so you don’t have to. Once you provide the initial documentation (like a delivery receipt or invoice), we take over:

• Filing claims on your behalf

• Handling communication with carriers

• Managing follow-ups, disputes, and negotiations

• Delivering results—without tying up your internal resources

Our average recovery rate? 78%. That’s real money back in your pocket, and one less operational headache to manage.

Why Freight Managers Choose Williams and Associates

1. Proven Expertise in Freight Claims

With decades of claims management experience, our team knows how to maximize recovery under even the most complicated scenarios. We stay current on industry regulations so you don’t have to.

2. Lower Administrative Burden

Your team focuses on logistics and fulfillment—we handle the paperwork, deadlines, and carrier negotiations.

3. Strong Carrier Relationships

Our industry reputation and direct relationships with carriers help us cut through red tape and accelerate resolutions.

4. Tailored Solutions for Your Business

We adapt our service to your freight volume, internal processes, and reporting preferences.

5. No Upfront Fees

You only pay when your claim is successfully resolved. It’s a win-win.

Let Us Recover What You’ve Lost—No Guesswork Required

Getting started is simple. We’ll guide you through the documentation process and begin managing your claims immediately. Whether you’re dealing with recurring freight losses or just want a more reliable freight recovery process, Williams & Associates provides the expertise, support, and results your logistics team needs.

Ready to reduce freight losses and improve your bottom line?

Contact Williams & Associates today to learn how our freight claims services can support your cost reduction strategy.