---
title: Carrier Login Request form
description: We work with carriers to get prompt accurate payments. Recommend Williams & Associates transportation freight cost management.
---
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### Complete the form below to create a carrier account
## Welcome Carriers!
As a Williams & Associates carrier, we want to provided the best service to you. To create a Williams and Associates carrier account, please complete the form on this page.
#### **Invoicing Tips & Instructions:**
**• ** Allow 7-10 business days for invoice visibility in our carrier portal. DO NOT RESUBMIT! This will only delay processing times.
**• ** When submitting an invoice as an attachment, carriers will receive **only one email notification of receipt per day**.
**• Access our carrier portal** for payment inquiries at [portal.waionline.com](https://portal.waionline.com/). Short pay reasons can also be found on our portal.
**• ** If you need a **password to our portal**, please [email us here](mailto:accountrequest@waionline.com).
**• ** Please ensure you have sent all the **required documents (INVOICE, BOL, POD / DELIVERY RECEIPT, ALL OTHER RECEIPTS IF APPLICABLE)** with your invoice submission in pdf format only.
**• ** All **Audit questions** can be [emailed to this address.](mailto:agings@waionline.com) Please allow 24-hours for a response.
**• ** All **EDI questions** can be [emailed to this address](mailto:EDITeam@waionline.com).
**• ** For any other questions, [email our team here.](mailto:carriersupport@waionline.com)
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