Jun 25, 2024 9:00:00 AM Ryan Williams 2 min read
The right freight management system is the key to happier carriers, stronger partnerships and more efficient shipping operations.
If you're looking for ways to reduce freight costs, improve visibility, and build a stronger supply chain, here’s something that often gets overlooked: your relationship with carriers. The right freight data management system doesn’t just help you—it makes life easier for your carriers too. And when your carriers are happy, your service gets better.
At Williams & Associates, we believe that smarter freight data technology creates a double win—one where carriers stay informed and paid on time, and clients see fewer disruptions, better rates, and stronger performance.
Happy Carriers, Happier Clients
Let’s be real: most freight software is built just for the shipper. But when your system also makes things easier for the carrier, you create a cycle of trust and performance that benefits everyone.
When carriers feel valued, they deliver better. Fewer missed pickups. Fewer service delays. And fewer headaches for your logistics team.
What Freight Systems Should Offer Carriers
1. Payment Visibility That Reduces Headaches
No more “Where’s my check?” calls. With our real-time carrier payment portal, freight partners can log in anytime to check invoice status, download remittance details, or search by invoice number. It’s transparency that saves time—for them and for you.
2. Fast, Reliable ACH Payments with Full Remittance
Carriers don’t want to chase down payments. With Williams & Associates, ACH payments are made on time and include clear remittance data, available both in the portal and via email. When carriers get paid fast and accurately, trust grows—and so does performance.
What Shippers Get in Return
1. Smarter Freight Spend Management
By analyzing costs, identifying overcharges, and helping optimize carrier contracts, our freight data tools help clients control spend without sacrificing service. Fewer surprises, more savings.
2. Real-Time Visibility into Shipments
From pickup to final delivery, clients get real-time transportation visibility into their shipments. Track loads, resolve issues faster, and keep your customers happy.
The Win-Win: Freight Systems That Serve Everyone
1. Streamlined Freight Invoice Auditing
Williams & Associates automated audit tools check every invoice against contracted rates—flagging discrepancies fast and ensuring carriers get paid accurately. It's faster for your AP team and fairer for your carrier partners.
2. Carrier Performance Metrics You Can Act On
Our system tracks key performance indicators like on-time delivery rates, damage claims, and transit times. Shippers can make informed decisions—and top-performing carriers get rewarded with more business.
Support That Keeps Everything Moving
Unlike other freight audit providers that hide behind ticket systems, we believe in picking up the phone. Carriers and clients alike get direct access to support. Problems get solved faster. Trust stays intact.
Stronger Carrier Relationships Start With Better Freight Data
If you're searching for a freight data management system that builds better logistics partnerships, our Compass Transportation Intelligence tool delivers. By focusing on carrier satisfaction as well as client outcomes, we create a logistics ecosystem where everyone wins.
Ryan Williams
As the CEO and a third-generation Williams & Associates family leader, Ryan brings extensive experience collaborating with partners in supply chain networks, finance, operations and IT, both internationally and domestically. He’s worked with freight carriers and customers to establish KPIs and develop carrier scorecards, as well as performing time-sensitive analyses to prioritize workload and identify risks to improve performance. Ryan was a sculpture and graphic design fine arts major and enjoys bringing his creative side to the transportation industry.